Last updated: May 13, 2026
At IPTV CANADA, we are committed to providing every customer across Canada with a reliable, high-quality IPTV streaming experience. We kindly ask all new customers to read this Refund Policy in full before placing an order, so expectations are clear from the beginning.
1. Free Trial
We strongly encourage all potential subscribers to use our Free Trial before purchasing any plan. This no-risk opportunity allows you to confirm that our service is fully compatible with your device, preferred streaming application, and home internet connection.
Taking advantage of the free trial is the best way to ensure IPTV CANADA meets your needs before making any payment.
2. Refund Eligibility
Once your subscription has been activated and your account credentials have been delivered, all purchases are considered final. We do not offer refunds for change of mind or personal preference after activation.
A refund may only be considered in the following case:
- We are unable to deliver a functioning subscription due to a technical issue on our side (for example, account activation failure or service not provided)
Refunds will not be issued for the following reasons:
- Poor, slow, or unstable internet connection on the customer’s side
- Device or app incompatibility not supported by our service
- Changes in channel availability due to third-party providers
- Partial use or unused time on an active subscription
3. How to Request a Refund
If you believe your case meets the eligibility criteria above, you may contact our support team for review:
📧 Email: contact@iptvcanada.fun
📞 Phone: + 1 254 606 9819